Our Commitment
At Tulipthread, managed by Techmerv Ventures Private Limited, we are dedicated to ensuring that your shopping experience remains smooth, reliable, and hassle-free.

Throughout this document:

• “we,” “our,” and “us” refer to Techmerv Ventures Private Limited.
• “you,” “your,” and “user” indicate you, our valued customer.

By placing an order on our website, you agree to the shipping and delivery terms outlined below.

Service Coverage

• Deliveries are available to all serviceable pin codes within India.
• Please note: We currently do not offer international shipping.

Order Processing Timeline

• Orders are usually processed within 1–2 business days, excluding weekends and official holidays.
• Once your order has been processed, a confirmation email with complete order details will be sent to your registered email ID.

Estimated Delivery Period

• Orders are typically delivered within 3–8 business days from the date of dispatch.
• Our team works to ensure your fashion essentials reach you at the earliest possible time.

Unsuccessful Deliveries
A delivery may be unsuccessful due to:

• Incorrect or incomplete shipping address.
• Recipient being unavailable during delivery.
• Refusal to accept the package upon arrival.

In such situations, the parcel will be sent back to our warehouse. Re-delivery can be arranged once the issue has been addressed.

Damaged or Missing Packages

• If you receive an order in a damaged condition, notify our support team within 48 hours of delivery and provide clear photographic proof.
• If your package is lost in transit, we will coordinate with our delivery partner to investigate and arrange a replacement or refund, depending on the resolution.
   

Get in Touch
For queries or concerns regarding shipping or delivery, please contact us at:  techmervventuresprivatelimited@gmail.com / techmervventuresauthorizes@gmail.com.